Staff Professional Development
Ensures ongoing development opportunities for non-training staff.
Standard
The center provides and supports ongoing professional development opportunities for all non-training staff (administrative, technical, management) relevant to their roles in supporting training operations and the center's goals.
Rationale
Continuous development for support staff enhances skills, improves operational efficiency, promotes job satisfaction, and contributes to overall training quality.
Evidence/Indicators
- Documented professional development policy for non-training staff.
- Allocated budget for staff PD.
- Records of staff participation in relevant training, workshops, or conferences.
- Inclusion of development goals in performance reviews.
- Availability and use of individual development plans (IDPs).
Metrics
- Average number of PD hours per non-training staff member annually.
- % of non-training staff with an active IDP reviewed annually.
- Staff satisfaction score with available PD opportunities and support.
- PD budget utilization rate (%).
Performance Levels
- Non-Compliant: No formal support or opportunities for non-training staff professional development.
- Developing: Ad-hoc or limited development opportunities are available; lacks policy or consistent support.
- Meets Standard: Provides regular and relevant professional development opportunities and support for non-training staff based on identified needs.
- Exceeds Standard: Implements a systematic approach to non-training staff development aligned with strategic goals, supported by IDPs, adequate resources, and evaluation of PD effectiveness, fostering a learning organization culture.
