Training Resources & Support
Ensures access to necessary learning materials, aids, and support services.
Standard
Trainees and trainers have access to relevant, sufficient, and up-to-date training resources (library, digital databases, training aids, equipment) and necessary support services (technical, administrative) required for the effective conduct of training programs.
Rationale
Adequate resources and support are crucial for effective training delivery, practical exercises, and a smooth administrative process for trainees and trainers.
Evidence/Indicators
- Library catalog / digital resource access details & relevance check.
- Inventory of specific training aids and specialized equipment required by programs.
- Demonstration of resource accessibility (physical/digital).
- Technical and administrative support procedures documentation.
- Availability and condition of a dedicated room/space for trainers.
Metrics
- Trainer/Trainee satisfaction score on availability and relevance of resources.
- Resource usage statistics (where trackable, e.g., digital resource access).
- % of programs with all required specialized resources available and functional.
- Average administrative support satisfaction score.
Performance Levels
- Non-Compliant: Resources are scarce, outdated, irrelevant, or inaccessible; support is unresponsive or unavailable.
- Developing: Basic resources and support are available but may be limited in scope, relevance, accessibility, or responsiveness.
- Meets Standard: Provides sufficient, relevant, and accessible resources and responsive support for the programs offered.
- Exceeds Standard: Offers extensive, current, and easily accessible physical and digital resources, diverse training aids, and proactive, readily available, highly-rated support services.
